Update your Communication Options
Did you know that we communicate via text and phone calls as well as email? Please make sure that you are not missing out on an important message.
What if I didn’t receive the alerts I want? Log into the Infinite Campus Parent Portal and click on “More” in the left-hand column. Navigate to “Family Information” and review your contact information. If you see an incorrect phone number or email, please update it in Infinite Campus.
I did not receive an email. How can I fix this? Verify that your email is correct in Infinite Campus. If it is correct, please contact the IT Support Center (303-387-0001) to ensure that your email is not blocked.
I received everything except a text message. How can I fix this? You must select to receive text messages from our system. Confirm that you have selected to receive text messaging (SMS) for emergency and/or school notifications through Infinite Campus Parent Portal.
What phone number will my caller ID show when I get calls? When you receive communication from the DCSD SchoolMessenger system, the number displayed will depend on the type of message. The two types of communication include:
Emergency Notifications (critical communications) 855-695-9448 (you may wish to add this number to your contacts)
Standard Notifications (lunch balance, event reminders, general communication) 877-279-4061 (you may wish to add this number to your contacts)
Read more about using Infinite Campus Parent Portal here.
Have additional questions? Should you have additional questions, please contact the IT Support Center (303-387-0001) to ensure you receive emergency notifications accurately and quickly.
